Roles & Responsibility:
· The purpose of the role is to be the main customer facing point of contact for all Microsoft /Office 365 cloud projects and consulting work.
· The successful applicant will work closely with the customer ensuring a highly satisfied customer experience. This role includes ownership of technical and service elements related to cloud project engagements as part of Professional Services Team.
· As a solution architect, you will work with implementation engineers (Team of Sr. Cloud Engineers) from concept to deal closure, providing expertise for successfully deploying multi- scale cloud solutions in the small to medium business & enterprise, using modern digital technologies.
· Demonstrate experience presenting technical topics in front of a senior audience, including C-Levels
· Conduct full technical discovery, identifying pain points, business, and technical requirements, “as is” and “to be” scenarios.
· Ensure that proposed M365 deployment architecture meets the functional & non-functional requirements, compiles with the overall client’s IT policies and strategies & supports the productivity and financial performance objectives of the project.
· Take end-to-end ownership & Lead M365 Cloud solutions for defining the right architectural approach, technical solutions & estimates.
· Apply methodology, reusable assets, and previous work experience to deliver consistently high-quality work.
· Stay educated on new and emerging technologies/patterns/methodologies and market offerings that may be of interest to our clients.
· Collaborate and work closely with Sales & Marketing Team to support estimation, planning, documentation, and overall delivery as a Technical Leader.
· Maintain technical relationships with our clients and technology partners.
· Be a trusted technology adviser to our clients as well as to Infrassist colleagues.
Required (Must have)
· Bachelor’s/Master’s Degree in Computer Science, Information Technology, Engineering, or related field significant experience in technology solutions, practice development, architecture, consulting, and/or technology domain (Microsoft 365 Cloud Solution)
· Professional Certification in Domain (Microsoft 365 Certified: Enterprise Administrator Expert)
· Ability to work intuitively, along or as part of a team environment, Self-starter with ability to plan and execute work.
· Experienced in root cause analysis and undertaking of diagnostic examinations to resolve client issues or complex software problems.
· Excellent oral and written communication skills
· Ability to mentor / coach other junior members of the Professional Services team
· Must have at least 5-7 years of Architecture experience in Designing, Implementing, Configuring, Testing, Migrating & Securing Microsoft 365 & Exchange Hybrid Solutions.
o Microsoft Windows Active Directory, Azure AD Connect and Azure AD Premium (Seamless Sign On & Pass-Through Authentication),
o Conditional Access, Azure Multi-Factor Authentication (and how to Design Azure Conditional Access Custom Controls with on-premises MFA solutions),
· Proven hands-on experience in email & data Migrations from different source environments to Exchange & SharePoint Online + One Drive for Business respectively using Microsoft Native methods, tools and/or 3rd party migration solutions bit titan, SkyKick, AvePoint, Sharegate etc.
· Few example scenarios, e.g., on-premises / hosted Exchange to Exchange online, G-Suite/O365 Tenant to Tenant Migrations, from SharePoint on-premises, G-Suite, other CMS tools to SharePoint on-line and OneDrive for Business etc.
· Understand SharePoint Hybrid and SharePoint on-line models
· Must have Architectural Proficiency & Proven hands-on experience with Microsoft Mobile Device Management (Intune MDM & MAM) Solutions & as well as O365 integration with other third-party email aware apps (Unified Communications/Messaging, Fax, Printer/Scanners)
· Must have Architectural Proficiency (Design, Build, Migrate) with Office 365 Email Protection Mechanisms:
o SPF, DKIM and DMARC (along with ARC)
o Office 365 Advanced Threat Protection
o Microsoft and non-Microsoft Email Hygiene/Gateway Products (Proofpoint, Exchange Online Protection, Mimecast etc.)
· Firewalls and Load Balancers
Desired (Good to have)
· Identity & Access Management /Single Sign On experience – Okta, ADFS or Ping SSO
· Azure AD Identity Protection (Risk based Conditional Access) & Privileged Identity/Access Management (Just in Time, Just Enough Administration, Admin/User Access Reviews)
· Architectural understanding of Microsoft 365 protections
o Data Loss Prevention, RMS/IRM, Azure Information Protection (Classification-Labelling & Sensitive Information Types), Office 365 Message Encryption & Transport Rules
o Legal/Litigation Holds, Retention, Deletion and Data Immutability
· Other 3rd Party Mobile Device Mgmt./Mobile Application Mgmt. solutions (AirWatch/Workspace One, Blackberry UEM, JAMF, MaaS360 etc.)
· System Center Configuration Manager/MS Endpoint Configuration Manager and integration with Intune for co-management of devices (laptops, desktops, mobile)
Job Type: Full-time
Salary: ₹500,000.00 – ₹1,200,000.00 per year
Schedule:
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