Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Responsible for the implementation, maintenance and administration of the organization/function’s system products. Provides technical support and troubleshoot system application related issues. May also perform installation, configuration, tuning, or backups. Designs systems that are appropriate for users’ needs and consistent with the overall design of the organization’s information systems architecture. Collect and analyze information from system users to formulate the scope and objectives of the system. Prepare and maintain technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience. *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
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