Innovation Technology By Design Pvt Ltd Looking for Technical Support Specialist at Chandigarh, Chandigarh Full Time

The Junior System Administrator, reports directly to the Technical Team Lead, investigates, and resolves elementary software and hardware issues remote support with assistance from seasoned engineers.

The Junior Helpdesk System Administrator is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation of technology solutions.

Education and Qualifications

· Bachelor’s degree

· Minimum one year of experience in dealing with international clients

· Experience of working with teams of English-speaking countries

Responsibilities

· Troubleshooting on Desktops

· Troubleshooting on Microsoft office 365, firewall and mail servers

· Monitoring backups

· Troubleshooting networks, virtualization, and windows servers

Skills

· Technology Graduate OR Bachelor of Science in IT

· Must have a prior minimum 1 year of experience in customer service or technical support role

· Effective interpersonal skills and relationship-building skills

· Strong written and oral communication skills (Must have)

· Strong analytical and problem-solving abilities, with keen attention to detail

· Must be a team player but should also understand the importance of individual contributions

· Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment

· Must be flexible to work any shift in a 24/7 operation including night shifts

· Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements

· The work location will be decided by the Organization depending upon the business requirement

· Candidate should be amendable to work from office

Behavioral Skills

· Longevity and commitment in previous work

· Team player

· Ability to meet target under pressure and time bound deadlines

· Dynamic and pleasing attitude and personality

Our Culture and You

What does the day in a life look like for a Junior System Administrator ?

You come to work each day to an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big.

Our employees have indicated that with IT by Design, they find a home where their passion and career goals finally intersect for them to live a life full of purpose.

Benefits

· Competitive salary and benefits

· Great work-life balance

· Comprehensive on-job training, best-in-industry communications training, and sponsorship for skill development

· Medical insurance coverage worth INR 5 Lakh for employees and their immediate family

· Accidental policy coverage to INR 5 Lakh

·Term Life insurance worth INR 20 Lakh

· Community-based engagement clubs at work, including book and movies clubs

· Community Wellness programs for employees’ wellbeing specially taken by CEO Life By Design which covers session

Job Types: Full-time, Regular / Permanent

Benefits:

• Commuter assistance
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Day range:

Shift:

• Evening shift
• Flexible shift
• Rotational shift
• US shift

Ability to commute/relocate:

• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Preferred)

Application Deadline: 04/05/2023