Integrated Personnel Services Private Limited Looking for BDR – Technical Support L1 (Backup & Recovery) at Mumbai, Maharashtra Full Time

Job Description

About Us

Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies has now flourished successfully into a 100 crore company. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our pro-customer approach and our endeavor to deliver perfect solutions for our client’s requirements in the most efficient and economical way, we have created a niche for ourselves as end–to-end HR outsourcing solution provider.

Roles and Responsibility

Roles & Responsibility

• Monitor the Backup, Off-site, Recover Task, and Appliance Critical Services failure Events
• Troubleshoot and fix the reported failure event and Escalate as and when needed
• Provide Tier-1 support to partner on requested queries and tasks through Incident (reactive support)
• Chat Support (NOC IM for Incident Management) and Partner calling based on system classification & partner’s business requirements.

Required Skills

• Good hands-on Experience in diagnostics & troubleshooting of Windows Operating system
• Good hands-on Experience in diagnostics & troubleshooting of Linux Operating system
• Good understanding of Windows boot-up process
• Good understanding of Linux boot-up process
• Good understanding of backup concepts

Basic knowledge of Backup and restore

Education: Any / computer science Graduate.

Any other Skills:–

Basic knowledge of windows shadow copy feature

Linux Shell

Good communication skill

Any Linux Certification would be added advantage

Candidate must have 1-year experience and be ready to work in 365*24*7 support

Location Maharashtra Mumbai,Pune

Experience Range 2 – 6 Years