Integrated Personnel Services Private Limited Looking for Technical support L1 – Automate at Karnataka Full Time

Job Description

About Us

Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies has now flourished successfully into a 100 crore company. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our pro-customer approach and our endeavor to deliver perfect solutions for our client’s requirements in the most efficient and economical way, we have created a niche for ourselves as end–to-end HR outsourcing solution provider.

Roles and Responsibility

Good To Have Skills

Must Have Skills

• Organized, while maintaining a high level of efficiency, Self-motivated, chat, setup and support, virtual environment administration • Ability to work on multiple issues simultaneously in a fast paced environment • Ability to work within a team environment as well as work independently, detail oriented, and email is required • Server level technical skills: server builds and administration, • Ability to effectively communicate through phone

External Description

• Document partner interaction, troubleshooting, and results in a clear and concise manner
• Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem
• Analyze, test, and modify partner and end-user customer’s computer systems based upon their unique design specifications and/or computing environment
• Interact with partners and end-users to provide support via phone, ticket system, and chat and answer user inquiries regarding the system
• Meet posted metrics for performance
• Must be a Computer Science / Any Graduate

External Skills And Expertise

• Organized, detail-oriented, and self-motivated
• Ability to effectively communicate through phone, chat, and email is required
• Server level technical skills: server builds and administration, setup, and support, virtual environment administration
• Ability to work on multiple issues simultaneously in a fast-paced environment
• Ability to work within a team environment as well as work independently while maintaining a high level of efficiency

Location Karnataka,Maharashtra Bengaluru, Mumbai,Pune

Experience Range 1 – 3 Years