Job location :
Coimbatore
Job Summary :
We are looking to hire a skilled desktop support engineer to join our team with computer hardware and software issues. To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
Desktop Support Engineer Responsibilities :
Should have experience in asset maintenance.
Basic experience in AD – Active Directory Concept.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Should have basic knowledge of domain function and documentation.
Good knowledge of IP addresses and DHCP.
Completing job reports and ordering supplies.
Must have experience in Operating system: Windows, Linux (Added advantage).
Desktop Support Engineer Requirements:
Bachelor’s degree in computer science or information technology.
Proven work experience as a desktop support engineer or support technician.
Knowledge of popular operating systems, software applications, and remote connection systems.
Ability to solve complex hardware and software issues.
Excellent interpersonal skills.
Good written and verbal communication skills.