Intercontinental Exchange Looking for Analyst, IT Asset Management (Software Asset Management) at Hyderabad, Telangana Full Time

Job Purpose

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

This role will be part of a team of information technology professionals responsible for designing and managing the system used to manage hardware and software assets, overseeing asset quality control, and developing process and architectural improvements. This position requires technical proficiency, the ability to translate technical and business needs into action, an eager attitude, professionalism, and solid communication skills.

Responsibilities

Develop business requirements to ensure the needs of asset owners, end users of our tools and technology groups are met

Prepare and present proposals and/or solutions to management and stakeholders with limited guidance from direct supervisor

Build, maintain, and support a program designed to keep an accurate inventory of hardware and software assets throughout the enterprise from procurement to retirement

Develop and maintain software tracking processes to reconcile and audit software licenses against assets currently in use

Determine license usage and entitlements to understand allowable use

Develop and maintain a basic understanding of the data model and functionality of the CMDB and software asset management tools in ServiceNow.

Implement reports for use by ICE management and by external vendors/auditors

Develop and maintain documentation related to asset management policies, standards and practices for effective asset life-cycle management

Work with stakeholders to improve workflow for managing software inventory and related reporting

Serve as a point of contact for the software asset management program across the enterprise

Produce reports and artifacts as needed to support internal/external software audits

Develop and maintain a deep understanding of IT Asset Management policies and procedures

As needed, develop solutions independently or collaboratively

Knowledge and Experience

Able to develop work plans based on team goals

Understanding of asset management and IT Service Management best practices,

2+ years of ServiceNow IT Asset Management experience

Data analysis and reporting skills to support proposals, identify risk, opportunities for improvement and/or communicate progress on initiatives

Ability to develop process/workflow diagrams

Strong communication skills

Able to review vendor contracts to extract key information around software licensing terms

Ability to prepare and give presentations

Ability to multitask and work independently on multiple projects

Ability to organize and run meetings efficiently

Ability to perform well under pressure

Preferred, but not required

Hardware Asset Management experience

Bachelor’s degree

Experience reviewing RFP’s, RFI’s, SLAs, policies and licensing agreements

Experience with business intelligence tools such as Tableau

Procurement or sourcing experience

Ability to develop process and/or workflow diagrams