Description of the role: The IT Infrastructure Analyst is primarily responsible for resolving IT Infrastructure alerts for our clients based in the US. This includes alerts being received through escalations from the monitoring team, through automated email alerts and end user escalations. The IT Infrastructure Analyst is expected to attend to all issues and either resolve them in a timely manner within the prescribed SLA (if doable) or escalate the to Tier 3 for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties (hardware vendors, data center staff, product support, etc.) to co-ordinate resolution of incidents and alerts.
Key requirements: • The individual is expected to have a degree in Engineering. • 2- 4 years of experience in IT Infrastructure support. • Excellent knowledge of Windows Server 2012, 2016 & 2019 • Strong understanding of Active Directory, DHCP and DNS. • Strong networking concepts • Good understanding of storage infrastructure and concepts • Excellent understanding of the VMWare virtualization platform and its related components. • Experience of Windows server administration and troubleshooting • Experience in managing VMWare environment including installation and upgrades. • Excellent verbal and written English is a must. The individual will be communicating with resources based in the US and must be able to communicate effectively. • The individual will be on the rolls of Interspence Solutions LLP (a Mumbai based IT company) and will be working to support a leading US based Oil & Gas company.
Job Type: Full-time
Salary: ₹285,705.23 – ₹1,230,604.43 per year
Benefits:
Schedule:
Ability to commute/relocate:
Application Question(s):
Experience:
Language:
We at Niyura Technologies Private Limited are looking for Dynamic and Go-Getter Sales Manager who has experience with Corporate and...
Apply For This JobQualification – Technical Graduate Experience – 3 to 4 years of Asset Management and good hands-on testing function of IT...
Apply For This JobJob Description Job Title :Data Engineer Location : Pune/Chennai/Bangalore/Mumbai/GurgaonYear of Experience : 7+ YearsNP : 0-30 days The detail JD...
Apply For This JobTechnical skills: Experience in Software analysis, design & development using .NET Framework 4.5+, ASP.NET, C#.Net, ASP.NET MVC / ASP.NET Core...
Apply For This JobBasic Information Country India State Maharashtra City Pune Date Published 05-Jan-2022 Job ID 32639 Travel Amount up to 10% Description...
Apply For This JobService Desk Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to...
Apply For This Job