IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
For more on our culture, follow the link to Our Story – https://youtu.be/GinyJ-abWJs
About the Job
The primary responsibilities for the Information Technology (IT) Technician position are the maintenance and repair of computer hardware/software in a break/fix environment.
As IT Technician, You Will…
Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
Troubleshoot/report specific line of business program issues
Be accountable for tracking and organization of physical hardware
Be clean and organized within the IT department
Provide support for the IT Department with multiple projects as required
Requirements
As IT Technician, You Have…
High School diploma or equivalent
Adaptability to learn a variety of software programs
Strong analytical and problem solving skills
The ability to multitask and self-manage your work day is crucial
Must be able to work evenings and weekends
Ability to work in a fast paced and time sensitive environment
Ability to lift 50LBs
By signing this application, the applicant consents to IntouchCX collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.