Intugine Technologies Private Limited Looking for Technical IT Support at Bengaluru, Karnataka Full Time

About Intugine

Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep.

Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies.

Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs.

Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few.

Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.

To know more, visit the website: https://www.intugine.com

Role:

As a Support Engineer your core responsibility would be to act as an interface

between our tech team and other internal teams ( Ops / CS team ), ensuring that

the queries raised get resolved properly within expected SLA’s.

Responsibilities:

• Assist Developers in tasks on a day-to-day basis, by coordinating them with relevant teams.
• Respond to service, product, technical, questions on subjects such as features, specifications, and repairs on current products, parts, and options,based on requirement.
• Help team in ideation and implementation of setting up processes to automate your repetitive day to day tasks.

Requirements:

• Technical Mindset
• Introductory working knowledge of any database. ( Basic CRUD operations )

Good to Have:

• Basic hands-on experience with at-least 1 programming/scripting language.
• Basic hands-on on MongoDB.
• Have worked with parsing Worksheets ( Ms-Excel / Google Sheets )
• Understanding of how the Logistics Industry works. ( Brownie Points for this

Perks at Intugine:

• Looking for more reasons to join the Intugine rocketship? We’ll give you 13!
• Biannual Appraisal – Why wait a year to get rewarded
• Employee Stock Options -Take a slice of the pie and grow with us
• Comprehensive Health Cover – For you and your loved ones
• Personal Development Budget- Upskill yourself, we’ve got the bill
• Flexible Working Hours – Set your own work hours
• Open door policy – No to cubicles. Yes to the Open door policy.
• Generous Parental Leave – Cause work comes second sometimes
• Documented Equal Pay Policy – Since we’re in 2022
• Education Assistance – Let us help you soar to new heights
• Work Autonomy – Enjoy complete ownership over your work
• Employee Life Skill Training Program – Regular sessions on tax saving, investments, mental well-being, health and Fitness etc.
• Company Outings – Unwind with teammates. Work can wait.
• Paid time off – Because your well-being is our priority

Job Type: Full-time

Salary: ₹400,000.00 – ₹700,000.00 per year

Benefits:

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Bengaluru, Bengaluru Urban – 560034, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9398285017