Date:
01/18/22
Job Title:
IT Security Support Analyst
Reports to title:
Director of IT Security
# Direct reports:
0
Summary of Primary Function/General Purpose of Position
The IT Security Support Analyst is responsible for monitoring, investigating, analyzing and remediating cybersecurity activities in information technology systems and Ensemble’s IT infrastructure. The IT Security Support Analyst will support Ensemble’s 24×7 security operations and will be expected to work varying shifts and work with the IT Security team to resolve alerts and work escalations as needed. The IT Security Support Analyst will also use their knowledge and available resources to provide trending insights needed to enhance security controls.
Essential Job Functions
Monitor phishing emails, investigate and block indicators of compromise (IOCs).
Monitor Azure security alerts and take appropriate necessary actions.
Monitor Cloud App Security alerts, investigate and remediate IOCs.
Investigate SIEM phishing alerts, remediate and escalate as needed
Monitor network activity to pro-actively remediate unauthorized activities
Collection of data and metrics
Promptly report on high volume threats and escalate immediately.
Use defensive measures and information collected from a variety of sources to identify, analyze, and report events that occur or might occur within the network to protect information, information systems, and networks from threats.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Employment Qualifications
Education Qualifications – List the minimum education, training, and experience required to perform the essential functions of the position.
Required Minimum Education:
2-year / Associate/s Degree
Specialty/Major:
Information Security, Computer Science, Information Technology, or related field
Preferred Education:
Specialty/Major:
Licensing/ Certification – If registration, certification or licensure is required, include the name of the accrediting or licensing body.
Licensure/Certification Required:
Licensure/Certification Preferred:
Microsoft Security certifications, CompTIA Security+
Minimum Qualifications
Minimum Years and Type of Experience:
2+ years IT Security and/or IT Audit and Compliance experience OR 3+ years in another area of IT discipline.
Other Knowledge, Skills and Abilities Required:
Experience with Microsoft Office 365 and Security Center
Experience with cloud infrastructure (Azure preferred)
Experience with endpoint security tools, such as Cisco AMP, Symantec, etc.
Advanced oral and written communication skills
Ability to prioritize tasks, work independently on multiple assignments and meet budgets and agreed timelines
Ability to think critically, objectively and analytically with an appropriate level of skepticism
Other Knowledge, Skills and Abilities Preferred:
Knowledge of incident response and security operations center.
Combination of post-secondary education and experience in lieu of a degree.
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