IQEQ Looking for IT Change Management Analyst at Hyderabad, Telangana Full Time

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

We are seeking a highly motivated and organised individual to join our IT Service Excellence team as an IT Change Management Analyst. The ideal candidate will be responsible for managing and implementing changes to the company’s IT systems, processes, and infrastructure in a controlled and efficient manner.

Tasks (what does the role do on a day-to-day basis)

Coordinate and manage the change management process for IT-related changes

Evaluate change requests to determine impact on existing systems and processes

Facilitate change advisory board meetings and maintain change calendar

Develop and maintain change management policies and procedures

Collaborate with stakeholders to understand their needs and ensure changes meet business requirements

Ensure all changes are properly documented, tested, and approved prior to implementation

Monitor changes post-implementation to ensure desired outcomes are achieved

Qualifications

Education / professional qualifications

ITIL Service management certification

IT/Computer related Degree would be an advantage

Background experience

Knowledge of ITIL framework and change management processes

Excellent organisational, communication, and problem-solving skills

Ability to work well under pressure and handle multiple tasks simultaneously

Strong project management skills and experience leading cross-functional teams

Company, product and market knowledge

Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements preferred but not essential

Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment

Possess the skills and the personality to operate effectively in a very fast-paced complex global business with an in-depth knowledge of program management

Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results

Ability to solve problems either independently or by utilising other members of the team where necessary

Languages

Fully proficient spoken and written English, additional European languages will be an asset

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.