Senior System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.
Eligibility/ Job Duties:
>= 2 Years of experience with good Citrix knowledge.
Should be comfortable in working with 24*7 shifts.
Should be comfortable with permanent night shifts.
Hands-on experience in Citrix Storefront
Advanced knowledge of desktop diagnosis and troubleshooting
Working knowledge and hands-on as Citrix director and Citrix Studio
Troubleshooting skills for Citrix Session, MFA, Slow performance, and Application access issues.
Experience with Citrix cloud base application management
Experience in Application support and troubleshooting.
Active Directory user management and troubleshooting.
Exchange/Office 365 user management and troubleshooting.
Location: Noida or Chandigarh (Applicants can apply from anywhere in India who are ready to relocate) and 5 days of working
Salary: As per company norms
About Us:
When IT By Design launched in 2003, leadership imagined a company based on core values—a team that was more like family than employees and customers who grew to be close friends. The business has flourished following that blueprint. ITBD has grown steadily by taking care of its team as if they are family, growing from 40 team members in 2013 to more than 500 today. The company remains privately held—enabling decision-making focused on what is best for partners and the ITBD community. Both our India and Jersey City offices were recently certified as a Great Place to Work.
Job Type: Full-time
Salary: Up to ₹1,100,000.00 per year
Schedule:
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