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Software Developer

iTalent India Management Consultants Pvt Ltd. Looking for Technical Support/ Customer Support at Nagpur, Maharashtra Full Time

1.Speaking to customers to quickly get to the root of their problem.

2.Providing timely and accurate customer feedback.

3.Identifying hardware and software solutions.

4.Supporting the roll-out of new features in application

5.Educate & Give demo to customers on the features of company products/services to minimize technical challenges

6. Produce periodic reports of technical support operations to company management.

7. Helping users if they face problems in using software

8. Coordinate with users & IT team to resolve customer queries & complaints

9. Ensuring Users are retained & usage of software by user is 100%.

Requirement:

Prior experience in tech support, desktop support, or a similar role.

Attention to detail and good problem-solving skills.

Good written and verbal communication.

CTC – 1.5 to 2.0L

Location – Nagpur

Job Types: Full-time, Fresher

Schedule:

Job Overview

  • Date Posted:
  • Job Title: iTalent India Management Consultants Pvt Ltd. Looking for Technical Support/ Customer Support at Nagpur, Maharashtra
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