About Company:
IT-Kwest Technologies is a global management consulting, technology services and outsourcing company. We identify and resolve problems, implement solutions, and provide on-going service to achieve your IT objectives and business goals. Our enduring focus on providing Managed services that provide our customers with performance, reliability, and security.
Excellent communication skills and ability to multitask are a must.
Responsibilities:
– Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
– Managing MS365, AD,DNS, DHCP – Windows Server Admin, server maintenance, patching, etc.
– Provides support for implementation, troubleshooting and maintenance of IT systems
– Manages IT projects.
– Provides Tier 2 (Help Desk) problem identification, diagnosis and resolution of problems
– Experience in Backup tools
– Experience in handling incidents, resolving them and root cause analysis
– Hands-on experience with Zendesk or other ticketing tools
– Preferred: MCSA Certification
Requirements:
Qualification :
Must haves:
1. International customer interaction experience
2. Self learning approach
3. Excellent communication skills
Job Type: Full-time
Salary: ₹250,000.00 – ₹400,000.00 per year
Schedule:
Application Question(s):
Education:
Experience:
Expected Start Date: 15/02/2023
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