ITP Software India Pvt Ltd Looking for Technical Support Engineer (Tamil) at Hyderabad, Telangana Full Time

Job Title: Technical Support Engineer.

Location: Madhapur, Hyderabad .

Mode: Full Time Position.

Experience:3-4

Responsibilities:

• Flexible for Travels.
• Take ownership of customer’s issues and follow problems through to resolution.
• Configuring and Basic Testing Knowledge of Software Products.
• Doing Some Basic Network operations and Troubleshooting Systems.
• Adaptable for his roles and company policies.

Requirements:

• Proficiency in English (Mandatory)
• B.Sc. degree in Information Technology, Computer Science or relevant field
• Ability to provide step-by-step technical help, both written and verbal
• Strong phone contact handling skills and active listening
• Familiarity with Software products and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills.
• Ability to diagnose and troubleshoot basic technical issues
• Ability to multi-task and manage work effectively.
• Candidate must know Tamil language.

Technical requirements

• Basic/conceptual knowledge on the following is preferred
• Linux commands
• Shell scripting
• MySQL
• MS office (Excel / word / power point)
• API integrations
• Mobile Applications

Job Types: Full-time, Regular / Permanent

Salary: ₹194,460.95 – ₹957,114.27 per year

Benefits:

Shift:

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 9100135183