Ivin Hr Services Pvt Ltd Looking for Required Technical End User support at Whitefield Bangalore at Bengaluru, Karnataka Full Time

Required End User Support for IT Company at Whitefield Bangalore.

Min Experience – 2 Years

Ctc – 3 LPA to 4 LPA

Job Description:

Providing End user support.

Solving networking and connection issues.

Contacting clients to find out the nature of the problem.

Installing & maintaining hardware & computer peripherals.

Installing and upgrading operating systems & computer software.

Providing assistance in installation of other peripherals like printers, scanners, , cabling systems like local area network cables, network interface cards, wired switches.

Must have demonstrated technical excellence & extensive experience with PC hardware and software support environments.

Experience with TCP/IP & LAN based networking support and troubleshooting from a pc support perspective.

Provide effective troubleshooting and accurate solutions to advanced hardware and software computing problems for Windows, Mac, and mobile devices.

Resolves basic and advanced hardware and software questions, problems and requests in person or remotely.

Lead technical activities involved in new technology introductions and also technology obsolescence, including operating system, core applications (Office, browser, etc), security tools and other core technologies.

Deploy and administer IT systems in the assigned region, including end-user desktops/laptops, computing servers, network equipment, voice and video hardware and mobile devices.

Responsible for managing the desktop image, upgrades, security patching, and configuration and testing necessary to ensure environment works effectively.

Provides guidance to team responsible for resolving incidents escalated by the call center, or security operations center within appropriate priorities and urgencies.

Prioritizes and guides team in fulfilling service requests involving the provision, configure, and deprovision user computing devices per service requests and in accordance with SLAs, and other activities.

Job Types: Full-time, Regular / Permanent

Salary: ₹175,126.02 – ₹400,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Shift:

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 2 years (Preferred)
• Hardware & Networking: 2 years (Preferred)

Speak with the employer
+91 9167937739
Application Deadline: 03/07/2023
Expected Start Date: 26/06/2023