Deskside Support Engineer
The Deskside Support Engineer provides end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities.
Key Duties and Responsibilities
Management, Incident Management, RCA & Ticket Analysis for deskside scoped equipments.
Imaging / Ghosting, Printer, Scanner, Bio Metric, Data Encryptions, VPN troubleshooting, WifiConfig, Video Conferencing. Firmware updates for deskside equipment like Cisco & Avaya phones.
ISO 27001 etc. standards & ensure 100% contract compliance
Qualifications and Experience Required
Job Types: Full-time, Regular / Permanent
Schedule:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 8309084227
Application Deadline: 30/04/2022
Expected Start Date: 01/05/2022
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