Specialisation:
Salary: ₹1,000,000 – ₹1,500,000
Reference: PR/101377
Contact details: Subhashree Ghoshal
Contact email: [email protected]
Job published: January 12, 2022 19:25
As a GTS Engineer you will be responsible to support regional sales and service organizations as technical product expert. This contains helping regions with technical issues and troubleshooting as well as train regional service engineers. Additionally, a big focus is on quality improvement of the products. You will have a lot of contact with people around the world, this makes good knowledge in English a necessity, both written and spoken. The workplace is in Hyderabad, India.
RESPONSIBILITIES
Technical product expert with deep and detail knowledge
Technical product support to company Sales and Service organization and customer.
Support Product Manager with quality and product improvements around some specific products
Be our expert in any of the product areas, including training and onboarding of new engineers.
Closely work with R&D for prototype field testing
Support the sales and service network in application and installation difficulties
Responsible for own personal safety, the safety of the team and those around you.
Work in accordance with and enforce compliance with all company policies (ex: Safety, Code of Ethics, Commercial Policy, Security Policy and Export Compliance) to maintain company reputation and image
YOUR PROFILE
Knowledge / experience in manufacturing / construction of measuring instruments or other automation equipment
Structured and proactive team player
Track record of successful product support and product trainings
Ability to work with a high degree of autonomy; prioritize, solve problem, organize and work independently, while aligning with the company strategy
Up to 50 travel days per year, internationally
Ability to work in an international environment and understanding of different cultures
Naturally curious and inquisitive
Excellent computer skills, strong knowledge of MS Office
REQUIRED EDUCATION/EXPERIENCE:
Engineering degree B.Sc or equivalent
Minimum 5 years’ experience in product development or management
Practical experience in instrumentation and automation within pulp and paper is an advantage
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