Job Profile :
Taking ownership of or being an active participant in IT project delivery activities, including:
· Root Cause Analysis: First level troubleshooting, log analysis and database queries to understand problem and find root-cause. Gather and analyze information about the user’s issue and determines the best way to resolve their problem
· Problem Solving: Coordinating with technical support team to ensure issue resolution and ticket closure
· Proactive Monitoring: of systems and communication with customer regarding any variance in service levels Log, categorize, prioritize, track, and route incidents reported by users or raise alarm by monitoring tools.
· Resolution Management: Acknowledge an incident and track tickets until successfully resolved.
· Implementation and design new networks as per the requirement and design the network as per audit policy and close the vulnerabilities.
· Configuration of STP, FTP, DHCP
· Maintaining the AAA (Authentication Authorization, and Accounting).
· View and manage traffic log, security log, event log and document them.
· Manage Cisco 1900 series router & Firewall
Competencies :
§ Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
§ Solid grasp of TCP/IP stack and its internals as well as related troubleshooting tools (connectivity verification, packet capture etc.)
§ Motivated self-starter capable of working in a team environment as well as individually without direct supervision
§ Strong Knowledge of Routing Protocols (BGP, OSPF) and Cisco Switches protocols and proficient in ADC
Preferred Skills :
§ Engineering in Electronics and Communication / Computers
§ CCNP certification or higher ITIL V3 , F5
§ Cisco router, switch and security products
§ Experience of network monitoring tools
§ Experience of F5 load-balancer products
§ Understanding of Checkpoint CLI, experience of Checkpoint Smart Center, Console, Defense and Workflow as well as
Job Type: Full-time
Salary: ₹17,000.00 – ₹20,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
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+91 7575802402