What this job involves:
About the role
#JLLTechAmbitions
Jones Lang LaSalle, an international commercial real estate firm, is seeking an Analyst/Tester in the APAC region, with experience in testing computer endpoints to validate operating system & software updates, verify configuration settings & software versions, and assess user impacts. The Analyst/Tester must have the ability to work with global teams to plan, test, and execute on global technology initiatives.
Responsibilities
Create, maintain, and execute test plans and test scripts for endpoint operating system and core software security patching and updates. This testing will include, but not limited to: Standard smoke tests to ensure core applications are at the correct levels and basic functionality is working.
Performance assessment prior to and after application of patching and/or software updates, leverage automated tools where possible.
User experience assessment.
Document and report on test results, including reporting and tracking of issues.
Assist in coordinating testing amongst user test and pilot groups.
Document and track testing metrics.
Work closely with the Endpoint Engineering & Operations and Project Delivery Teams to complement the delivery lifecycle.
Maintains and grows job knowledge by participating in educational opportunities such as reading professional publications, maintaining personal networks, and participating in professional organizations.
Helps create and document procedures and processes as part of the new and ongoing technology lifecycle.
Other duties as needed.
Sounds like you? To apply you need to be:
Experience & Education
Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
Minimum 3-5 years working in an IT role that required software and hardware installation, patching, testing, and performance monitoring
3+ years’ experience working with Windows 10 and Microsoft Office 365.
Technical Skills & Competencies
Mandatory Technical Skills & Competencies
Experience following structured, consistent, and methodical processes and procedures.
Prior software and/or desktop hardware testing experience, including definition of use cases, creation of test plans, and test cases.
Experience working closely with other teams in a collaborative environment.
Experience using Windows and Mac computers.
Create and maintain consistent testing and process documentation, including release notes, testing processes, test cases, test plans, etc.
Ability to collect feedback, analyse test results, and produce presentations and reporting for leadership.
Experience coordinating and obtaining feedback from groups of end users.
Experience creating instructional documentation.
Good written and verbal communication skills.
Ability to communicate effectively with global teams.
Must be reliable, self-motivated, and self-disciplined individual capable of executing multiple projects simultaneously within a fast-paced environment.
Good, working knowledge and use of the Microsoft Office 365 desktop applications.
Preferable Technical Skills & Competencies
Experience installing, uninstalling, and configuring software on Windows and/or Mac computers.
Experience configuring Windows 10 and/or Mac OS preferences.
Knowledge of how OS updates for Windows and/or Mac are released and applied.
Experience using and configuring automated desktop testing solutions.
Familiarity with Windows and Mac operating systems, including performance monitoring.
Power BI.
What we can do for you:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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