Job Shop Hiring For BPO/ International Customer Support / Broadband Connections@ Pune at Pune Full Time

Greetings from JobShop, We are India’s First and Only Job Site &; App for BPO jobs
Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring
or Visit our Website: jobshop.ai or Download our App From Play Store and App Store

Responsibilities

Handle inbound calls from customers and clients

Identify the needs of customers, resolve issues, and provide solutions

Maintain good customer relations

Meet personal targets and work towards meeting team targets

Maintain records of the conversations with the customer and analyze the data

Write and submit timely reports on performance, targets, and customer queries

• This is a 24/7 supportmostly evening and night shifts
• Five-day working with Two days rotational off

Eligibility Criteria:

• Undergraduate/Graduate with Minimum 6months of experience in voice process is Mandatory

Should possess excellent English Voice Communication skills

Should be comfortable with rotational shifts (24*7)

Demonstrates a strong customer service orientation

Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept

Ability to effectively communicate his/her thoughts in a well-organized manner

Looking for immediate joiners

Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring
or Visit our Website: https://jobshop.ai/