Technology platforms and services in scope are Unified Communications Platforms (infrastructure and Applications), Telepresence and multi-media based collaboration, Session Management and Session Initiation Protocol (SIP), Gateway development and management, Cyber security and Controls. Key responsibilities includes Engineer, deploy and operate advanced SIP and Session Management based networks, Develop network monitoring and SIP troubleshooting tools, Demonstrate high level competency on the core SIP elements (including call flows, dial plans, call control, SIPREC, options and header manipulation), Understand the operational strategy and practice for hygiene operations and life-cycle management across all Enterprise Voice Services.
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