Ability to identify problems and clearly communicate strategic solutions to clients (branch employees)
Desire to develop a working knowledge of change management, corporate IT audit processes, IT risk management, technical problem resolution, operations systems, and data sources knowledge
Physical and virtual platform support
Branch proprietary technology and infrastructure such as ATMs, Servers, and Teller cash devices
Strong initiative and desire to learn
Ability to effectively collaborate with team members and clients to achieve common goals
Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis
Working knowledge of Microsoft Office products
Strong analytical and problem resolution skills
Knowledge or experience with the Retail Branches are a plus!
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.