As a Senior IT Engineer, the successful candidate will have a unique opportunity to work with and learn from other engineers across the organization. This is an ideal position for a self-driven individual with a passion for learning who is interested in growing their career to the next level with a focus on IT infra with Junglee Games.
The team has an open and collaborative team culture with everyone working together to the overall success of the company. Working in a dynamic, growing company you will be fully supported and have lots of opportunities for professional and career growth, alongside talented and committed colleagues.
The Senior IT Engineer should be capable of being proactive in identifying, investigating and resolving technical incidents and problems and restoring service to internal clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The Senior IT Engineer focuses on second line support for medium complexity incidents and maintains the Internal IT environmental and monitoring equipment.
Responsibilities
Designs and develops integrated solutions to meet business requirements or enhance performance. To develop and implement security policies, protocols, and procedures.
Analyses potential systems investments and prepares supporting documentation for recommendation(s) to management and customers based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues.
Experience supporting user issues for data, providing operational support.
Overall Understanding of high availability system design concepts and configuration best practices.
Design, implementation, and support services for Microsoft related technologies: Windows Server.
Technical services and support at the network level: WAN and LAN connectivity, firewalls(checkpoint), Cisco Switches, Aruba Switches, FortiGate Firewall and security.
Remote access solution implementation and support: VPN, Terminal Services.
OU structure design and implementation.
Active Directory Administration support (user/group creation, apply policies, and check event viewer for some issues.
Operating System security hardening of Domain Controllers across the enterprise Server/OS hardening methods Support for DNS, DHCP, group policy.
Vendor Management.
Trend Micro Antivirus Administration and client installation on Mac and Windows systems.
Knowledge of Manage Engine Ticketing System.
Hardware/Software inventory management using Manage Engine.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreeing on outages.
Advanced Desktop and laptop Troubleshooting. (Mac and Windows)
G Suite Administration and troubleshooting.
Hands-on experience on operating systems Windows / MAC / Ubuntu and basic problems.
Aruba WIFI access and manageability.
Requirements
Four to Five years of experience in Information Technology or related fields.
Bachelor’s degree or equivalent combination of education and experience.
Ability to analyze performance issues and provide root cause using analysis logs and various tools.
Ability to analyze the capacity and performance requirements
Excellent verbal and written communication skills with internal client and team relationship/interaction skills.
Experience in a large corporate environment would be an added advantage.
Knowledge of HA/Clustering technologies, including CFS, GFS and ability to deploy are desirable.
Strong knowledge of logical infrastructure services such as DNS, DHCP, LDAP, FTP, SSH, etc.
Education: Any Graduate
Industry: IT-Hardware/Networking, Telecom
Skills Required
remote access lan windows server hardware terminal services wifi
Job Detail
Job Id
JD2526744
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Gurgaon (Haryana),
Education
Not mentioned
Experience
0 to 3 Year
Job Description Job Description We are looking for a Dot Net Architect with expertise on MVC The ideal candidate will...
Apply For This JobDear Candidate, Greetings from Poornam Technologies Pvt Ltd..! Currently we have openings for the position “Technical Support Engineer” in Hyderabad...
Apply For This JobResponsibilities Managing and maintaining Linux servers. Creating and managing user accounts and permissions. Monitoring server performance and addressing issues. Implementing...
Apply For This JobDesignation IT Administrator Educational Qualification MCSE /CCNA Diploma in Computer Hardware & Networking Experience Remuneration Best in industry standard Job...
Apply For This JobJob Description Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team...
Apply For This JobFull Job Description Overview LOCATION Mumbai, Pune EXPERIENCE 0 – 1 year FUNCTIONAL AREA IT ELIGIBILITY CRITERIA 0 – 1...
Apply For This Job