Kaapro Management Solutions Looking for IT Head at Bhubaneshwar, Orissa Full Time

Reference:
Work Experience: 15.0 Year(s) To 25.0 Year(s)

CTC Salary: 10.00 LPA TO 14.00 LPA

Function: IT- Hardware / Telecom / Technical Staff / Support

Industry: Gems & Jewellery

Qualification: Any – Any Graduation

Location:
Bhubaneshwar

Posted On: 19th Jun, 2023

Job Description:
Roles and Responsibilities

Utilized technical stalls to support, build, implement and improve technology solutions by Improving operational efficiency

Built internal tool to automatically escalate support requests if they meet certain criteria, reducing the inefficiency of manual escalation.

Served as the first point of escalation for any external operations tickets

Monitoring of software and hardware to ensure operational turns never experienced downtime

Worked closely with customer service to create tools and processes that streamlined support ticket management

Developed training program that fostered leadership and excellent briefing skills for team Lead support administrators in day-to-day operations, supporting over 1600 computer systems

Note: Candidate must be from Jewellery or Retail background

Key Skills :
Sap

Sap Erp

Data Security

Hardware

Server

Desktop & Network

Network Support

It Hardware

It Management

Company Profile

• Jewewllery is one of the leading business in the diamond & Gold jewellery Showrooms.

www.-.com

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