Kaplan Looking for Manager, Database Operations at Bangalore Urban, Karnataka, India Full Time

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students’ lives.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Database Operations Manager’s primary function is to run the Operational components of the Database platforms and Collaboration Manager of the India Database, Cloud, and SRE teams. Through the use of Jira’s Agile tools, this role will track work items related to incident management, request management, proactive and reactive maintenance, and capacity reporting. Additionally, this is a technical contributor role to provide technical guidance and deliverables.

Primary Responsibilities

• Providing daily direction for Database Operations team members to support the delivery of services assigned to the team and identifying opportunities for team advancement.
• Serves as an internal trusted advisor providing cloud technology consulting across multiple project teams, and other IT leaders.
• Analyses trends in recurring incident history and collaborates with Engineering to improve the design of technology and process.
• Implements the standards for monitoring, updating, optimization, redundancy, and stability of cloud systems for product teams and operations to adhere to.
• Oversight, planning, and execution of departmental database technology projects.
• Product Owner for Database Operations service. The product owner is responsible for stakeholder communications for any incident management functions.
• Additionally is responsible for orchestrating and facilitating Agile Scrum ceremonies such as daily huddles, managing and prioritizing of the backlog of work items, and assigning work items to administrators.
• As the Collaboration Manager for the Cloud, Database, and SRE teams in India, you will be responsible for some administrative duties specific to the Indian workforce.
• Hybrid Schedule: 3 days remote / 2 days in the office
• 30-day notification period preferred

Minimum Qualifications

• Bachelor in Information Systems, Engineering, IT, Computer Science, or a related field, or equivalent alternative education, skills, and/or practical experience is required.
• 7 years of proven experience applying data center infrastructure and database technologies

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Extensive knowledge of:

• Cloud hosting (Azure, AWS)
• On-Premise hosting
• SQL and NO-SQL database technologies, that must include MSSQL and at least one of the following: MongoDB, Postgres, MySQL, Oracle, Database capacity planning and cost optimization, Database Security, Software deployment technologies, Performance Monitoring

Preferred Qualifications :

• Public cloud architecture (Azure and/or AWS)
• On-Premise architecture
• Experience with deployment technologies (Jenkins, Azure DevOps)

Location

Bangalore, KA, India