Company Description
Kapture CX is an Enterprise-grade SaaS based omnichannel customer experience management platform with a focus on customer support. Our teams and technology are built with a core focus on “the customer” and we strive to bring context and intelligence to every resolution while keeping it unique and personalized. Our expertise spans over four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances). With a presence in 16 countries, we help over 1000+ businesses create wonderful customer experiences and empower them at scale.
Role Description
This is a full-time on-site role in Bengaluru for an Assistant Manager-L&D. The Assistant Manager-L&D will be responsible for managing our learning and development initiatives across the organization. The ideal candidate will work closely with department leaders to identify core training needs, develop comprehensive training plans, and manage the delivery of training programs. Additionally, the Assistant Manager-L&D will need to identify innovative tools and techniques to enhance the effectiveness and efficiency of training programs while continuously assessing the ongoing effectiveness of programs.
Qualifications
We are looking for someone who have experience in Networking, switches , routers . Technical Knowledge is must . ....
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