Position Title: Software Tech. Support.
Duties & Responsibilities:
· Good knowledge of MS SQL for database analysis and reporting MIS.
· Good knowledge of web server (installation, configuration, basic administration)
· Coordinating with the Software Development Team for resolving client problems.
· Basic knowledge of TeamViewer, Any desk etc
· Obtain a clear understanding of the problem being reported and request appropriate supporting information to continue investigation.
· Acknowledge customer requests and handle them expeditiously and professionally. Proactively communicate and accurately set customer expectations.
· Accept incoming support requests through phone and email channels.
Qualifications:
Specific Knowledge/Requirements:
Job Type: Full-time
Salary: ₹40,000.00 – ₹45,000.00 per month
Schedule:
COVID-19 considerations:
Yes. Sanitazation, Temperature check and Mask
Ability to commute/relocate:
Application Question(s):
Education:
Experience: