Kartik Enterprises Looking for IT System Administrator (SERVER / FIREWALL Exp. Required) at Navi Mumbai, Maharashtra Full Time

• Installation, configuration and Troubleshooting of Desktop Computers, Network Printers, Servers (Active Directory), Firewall, Storage (NAS / SAN), Structured Cabling, Networking (routing and Switching)
• Conduct remote troubleshooting by asking targeted questions to diagnose problems and guide users with simple, step-by-step instructions
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Maintain depository of latest software’s, operating system versions, testing tools and software patches.
• Understand clients IT infrastructure by getting inputs from client, checking systems physically and asking probing questions
• Understand system logs, communication between different systems
• Prepare IT system Gap Analysis report for Clients IT infrastructure
• Record technical issues and solutions in logs.
• Assign tasks to L1 Engineers and monitor work flow.
• Create technical support documentation and manuals for helping other team members

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹35,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

Experience:

• Desktop Support (L2) / System Administration: 3 years (Required)