Kennedys Looking for IT Solution Engineer at Thiruvananthapuram, Kerala Full Time

Kennedys Kognitive Computing is a software development business in India that provides software development services and technology innovation for the benefit of Kennedys’ clients and is not a branch office of Kennedys Law LLP in India.

This role will sit within the NBI project team for the duration of the project, and move into IT Support once the project is live to continue supporting Intapp and other in-house applications as required. The individual will be required to work closely with IT, Risk & Compliance and Finance teams to review requirements and suggest solutions based on best practices and an understanding of the Intapp product suite.

The individual will be required to build and maintain forms and workflows within the Intapp product suite, as well as integrations to Thompson Reuters Elite 3e , other internal systems and 3rd party APIs.

Team

Kennedys IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm’s employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm.

As part of the New Business Intake project, IT is looking for a Solutions Engineer to support the implementation of Intapp Intake & Intapp Conflicts, alongside Intapp’s integration tool (Dell Boomi).

Key Responsibilities

Liaising with Intapp solution engineers to gain a solid understanding of the solution design and build, as well as best practices for development.

Responsible for the documentation of the process and integrations, so the knowledge can be retained and add value in BAU.

Act as the Technical SME for the Intapp product suite, responsible for all maintenance and development, managing a back log of requirements and enhancements.

First line support for the Intapp product suite, include all integrations and impacted in-house applications.

Supporting internal teams with new requirements and enhancements, providing advice and solution options based on Intapp best practices for development.

Maintaining and developing existing and new integrations to and from the Intapp product suite using Intapp’s Integration Tool, Dell Boomi. Maintenance and support for all inbound and outbound APIs.

Ensuring optimal performance is considered when development is undertaken.

Requirements analysis, providing solution options including and presenting recommendations with the ability to manage trade-offs between usability and performance.

Supporting the testing of deliverables and managing defect resolution.

Managing expectations and building collaborative relationships.

Proactively seek process improvement, with the aim of improving accuracy, consistency and efficiency.

Work independently with users and under direction of project managers.

Required experience

Microsoft Development Stack, .NET, C# and Visual Studio essential

Service (REST/SOAP) & Web API’s essential, including front end technologies JSON, XML and HTML

Knowledge of SQL Server and T-SQL essential, including the ability to write stored procedures

An understanding of cloud solutions and architecture desirable

Knowledge of Intapp / Dell Boomi (or Intapp Integration Builder) desirable

A strong understanding of data and data structures, and the mastering of data through the use of relevant systems and tools including SSRS reporting.

Self-motivated with good organisational and time management skills.

Ability to work under pressure and meet strict deadlines.

About Kennedys Kognitive Computing

Kennedys Kognitive Computing provides software development services and technology innovation for the benefit of Kennedys’ clients. Our team of IT experts is based in India, and is part of the wider Kennedys development team.

We are focused on technologies such as rapid prototyping, application development, text analytics, machine learning and blockchain, accelerating the development of our award-winning innovations and the strategic desire to reduce legal spend for clients.