KOMPACPLUS PTE. LTD. Looking for System Administrator (Dynamics 365 Administrator) at Indian Institute of Technology Bombay campus, Mumbai, Maharashtra Full Time

ABOUT KOMPACPLUS

Established in 2009, we are the primary supplier and installer of Italy-made KompacPanels – specially engineered interior panels that is built to be supremely durable and waterproof with signature compact thickness of only 6-mm.

From on-site measurements to custom orders, we provide a full suite of services to help people achieve various lifestyle needs through innovative and seamless applications as countertops, wall claddings, custom furniture and more.

Driven by the shared aim to provide the ultimate service at every level, our vision is to one day conquer the global arena. To-date, we have also expanded from our headquarters in Singapore to Malaysia over the years, and increasing brand presence in neighbouring regions.

THE OPPORTUNITY

Be part of the KompacPlus’ Unbounded experience by working alongside our passionate team of creative explorers to find business opportunities as well as building and nurturing customer relationships.

In order to deliver the ultimate service to our customers, we believe that every day is an opportunity to explore and innovate ways to offer better products and services, and with a growing portfolio of product and service offerings as a testament to our dedication over the years, we are looking for new adventurers to be part of the KompacPlus journey as a new chapter begins.

The ideal candidate is a reliable professional who is experienced in sales and customer service with balanced customer orientation and a results-driven approach. On top of being directly responsible for the preservation and growth of our customer base, your overarching goal is to identify opportunities with prospects and new clients, and building mutually benefiting long-term relationships with them.

MAIN DUTIES AND RESPONSIBILITIES

• Provide level 1 to 3 support for Microsoft Dynamics CRM & Microsoft Dynamics Business Central Application System to end users.
• Manger application system enhancements in Microsoft Dynamics CRM and Microsoft Dynamics Business Central Application Systems.
• Assist the department head in managing new IT projects and enhancements to existing IT application systems. This will include requirements gathering, requirements analysis, solution design, application development, SIT and UAT modifications to existing application systems.
• Liaise with Application System vendors
• Assist in change management projects for organizational improvements across all departments to optimize the use of IT systems.
• Assist in planning and consulting with individuals and teams to evaluate the challenges and identify proposed changes required in IT systems and infrastructure to increase efficiency and effectiveness.
• Assist in creating and maintain documentation of new processes and system implementations. Provide general knowledge sharing with the team.
• Assist in other IT-related operations, administration, and maintenance functions as required.

DESIRABLE SKILLS AND ATTRIBUTES

Communication and Interpersonal Skills

• Excellent communication skills from the executive level to hands-on resources are critical to success.

• Strong end-user-facing skills.

• Detail-oriented, with excellent interpersonal and written communication skills. Strong ability to be an active listener. Able to present complex, technical ideas in a clear and concise manner to technical and non-technical audiences.

• Able to collaborate and coordinate with other individuals, teams, and stakeholders. Able to appropriately and effectively delegate work to others and drive to get things done.

Experience and Organisational Skills

• Good knowledge of Microsoft Dynamics 365 and related environment, tools, and administration.

• Strong knowledge of common Windows productivity tools such as Word, Excel, PowerPoint, SharePoint, etc.

• Excellent time management skills and ability to multi-task and prioritize work.

• Minimum 2 years of IT related experience working across multiple domains.

• Minimum 1 years of Dynamics 365 Administration experience.

• Knowledge of operation of standard office equipment.

• Attention to detail and problem-solving skills.

• Ability to remain calm under pressure.

Personality and Character

• Accountable and Trustworthy.

Job Types: Full-time, Regular / Permanent

Salary: ₹40,000.00 – ₹70,000.00 per month

Benefits:

Schedule:

Experience:

• Microsoft Dynamics 365: 1 year (Required)