Kotak Education Foundation Looking for IT Officer at Mumbai, Maharashtra Full Time

INTERNAL JOB DESCRIPTION

INTERVENTION : IT

DESIGNATION : IT Officer

REPORTING TO : Manager IT

ROLE DESCRIPTION

IT Systems Administrator Technical Support & Coordination (Linux)

Job Brief:

• We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

• Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

• Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• You should be Linux certified and can take care of all application and hardware supports.

• You should be able to support any escalation from your internal team.

Responsibilities:

• Install and configure software and hardware

• Manage network servers and technology tools

• Installation of CentOS 6.8, CentOS 7, Ubuntu 14.04, Ubuntu 20.04, mint 18.3, Windows

• Set up accounts and workstations

• Monitor performance and maintain systems according to requirements

• Troubleshoot issues and outages

• Ensure security through access controls, backups and firewalls

• Upgrade systems with new releases and models

• Follow internal technical documentation, manuals, and IT policies

• Partner with internal and external partners to communicate project status, activities, and achievements

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

• Own projects, solutions, and key responsibilities within a larger business initiative

• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates, support internet, intranet, LANs, WANs, and network segments

• Managing user accounts & groups.

• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed

• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.

• Coordinating with the support team and handling escalations in case of emergencies.

Work Skills:

• Should have good experience as IT System Admin.

• Hands-on experience on Linux and Windows platforms.

• Setting up SAMBA & NFS servers, to enable Windows & Linux clients to communicate with Linux.

• Experience working on Linux applications.

• Installation of Linux OS i.e. Cents 6, 6.4, 7, RHEL 5&6, Ubuntu

• Installation of OS in VMware Workstation virtualisation

• Knowledge of Linux commands.

• Have knowledge of FSTAB, FDISK, CUPS, LDAP

• Basic knowledge of Linux vi nano editor and basic scripting.

• Run level and switching terminal

• Permission, Adding, deleting user, setting policies.

• Troubleshooting Hardware and Networking.

• Configuration of Wifi and routers / UTM and VPN.

IT Management & Report:

• Taking care of IT processes and support for all interventions.

• Implement of smooth IT process system by maintaining support logs and MIS reports.

• Supervise IT issues and support error-free in a timely manner with reporting systems.

• Taking care of all hardware and software issues.

• Regularly reporting and updating MIS in a timely manner to R1 and R2.

Team Management:

• Coordinate all IT activities with engineers for a smooth process.

• Regular check on all IT supports issues including pending issues.

• Training engineers (Team) for any new requirement.

Educational Qualification: Bsc.IT/ BCA/ MCA/ BA in Computer/ BE

Important Certifications: RHCSA (Red Hat Certified System Administrator) & RHCE (Red Hat Certified Engineer)

Year of Experience: Should have a minimum of 2 or 3 Years of experience in technical support as IT Systems Administrator (Linux).

NATURE OF JOB : Contract

LOCATION : HO

HOURS OF WORK : 8 hours a day

WORKING CONDITIONS

The job can involve working conditions that include 8 hours shifts between 8am to 7pm, in demanding and high-pressure situations the shifts can extend.

Job Types: Regular / Permanent, Contractual / Temporary
Contract length: 6 months

Salary: ₹23,000.00 – ₹30,000.00 per month

Schedule:

Ability to commute/relocate:

• Mumbai – 400088, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• total work: 2 years (Preferred)

Speak with the employer
+91 7506008934