Kotak Mahindra Looking for Tech Support Manager-Digital Banking Kotak 811-Regional Sales at Bengaluru, Karnataka Full Time

IT Support Manager (MacBooks, VMWare Workspace One / Airwatch )

What we need

[Must have] Design, Implementation and Administration of Mac Services Infrastructure using VMWare Workspace One/ Airwatch. Experience in macOS software delivery in tech/ engineering/ development setup . Having certification a major bonus.

[Must have] Should be able to configure policies for application and patch deployment, configuration profiles, self-service portal, Active Directory & Mac integration

[Must have ] Knowledge on Mac Hardware, Installation, Application Deployment, Printer Installation and doing preventive maintenance

[Must have] Strong knowledge in Operating systems – macOS (Sierra) and above

[Must have] Identify and select, by agreement and liaison with IT Security teams, the best method to deploy device configuration profiles

[Must have] Good knowledge of network

[Must have] Analyze and resolve problems relating to IT infrastructure and network, clients (networks, laptops) and enterprise systems

[Must have] Knowledge of end point system security and data backup / recovery

[Good to have] Knowledge of Zscaler, Cisco AnyConnect, ForcePoint DLP solution

[Good to have] Scripting knowledge to manage device

What you would do

Responsibilities including managing MacBooks, VMWare Workspace One/ Airwatch, adding/ setting up new joiners MacBooks

Keywords

IAM with Azure AD

Modern workplace

MDM

Enterprise mobility management

VMWare Workspace One / Airwatch