ITSM Admin

Location – Navi Mumbai, Belapur

Educational Qualification – BE/B.Tech (any branch)/ MCA/M.Tech/ MSC IT / MSC – CS

24/ Support t Environment

Banking industry experience (Good to have)

Implement the ITIL and ITSM best practices

* Review and prepare dashoards from ITSM tool

* Work with team to ensure tickets are closed in ITSM and SLA is met

* User access/modification in tool

* Prepare weekly and monthly reports

* Knowledge of previlige identity tools like PIM / PAM

* working experience on PIM

Krishna Global Services Pvt. Ltd. Looking for ITSM Admin at Mumbai, Maharashtra, India Full Time

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