L1 Support, we require a minimum of 2 Years’ Experience with the below roles and responsibilities.
1. Install and configure Windows and Linux desktops and peripherals and test network connections.
2. Handle daily technical support activities on desktops & laptops, networking.
3. Basic troubleshooting in printers DVR, NVR & EPABX.
4. Good knowledge of MS office 2010 to 2021
5. Install and regular updates on system applications.
6. Ensure proper functioning of L2 switch and WIFI Access points and daily log monitoring on network devices, servers, applications etc.
7. Develop and manage effective professional working relationships with co-workers and clients.
8. L1 support in Desktops, Laptops, software, and hardware for both internal and onsite /WFH clients.
9. Addressing user tickets regarding hardware, software, and networking issues and resolving issues within the given SLA.
10. Good communication skills and flexibility to work on critical support, whenever it’s required.
Job Type: Full-time
Salary: From ₹16,000.00 per month
Benefits:
Schedule:
Education:
Experience:
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+91 9840518801
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