kyndryl india pvt ltd Looking for Systems Administrator UNIX Operating Systems AIX at Noida, Uttar Pradesh Full Time

you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.

Required Technical and Professional Expertise

Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers

Coordinate between the client employees, Server/System Engineers and third party vendors/providers

Isolating, troubleshooting, escalating, correcting and documenting activities/any/all problems to include customer or technical issues within the Server/OS/HW Infrastructure

Effective negotiation with technical peers and customers to implement technical solutions.

Maintaining skills to the current industry level of certification

Recognizing and articulating job related problems to management.

Analysing technical problems and creating solutions involving the use of existing techniques and/or tools

Performing assigned tasks in accordance with established standards and guidelines

Preparing and recommending technical alternatives involving technology, methodology, tools, processes and solution components.

Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.

Assisting in the identification of new service opportunities.

Assisting the Project Manager by providing a technical project coordination role.

Liaising with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Unix server to be handed over for server management to ensure a smooth transition.

Preferred Technical and Professional Experience

Providing coverage for BAU Unix Server Management teams along with other project works assigned.

Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix.

Create regular reports for Management requirements.

Act as a single point of escalation to L2 and L1 engineers. Required Education

Bachelor’s Degree

Preferred Education

Master’s Degree

Education: Any Graduate

Industry: IT-Hardware/Networking, Telecom

Skills Required

l1 administrator technical support os server management infrastructure

Job Detail

Job Id

JD2537255

Industry

Not mentioned

Total Positions

1

Job Type:
Full Time

Salary:
Not mentioned

Employment Status

Permanent

Job Location

Hyderabad/ Secunderabad (Andhra Pradesh), Noida/ Greater Noida (Uttar Pradesh), Bengaluru/ Bangalore,

Education

Not mentioned

Experience

0 to 3 Year