Kyndryl Looking for ITM – System Administrator at India Full Time

544164BR

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.

Your Role and Responsibilities

Making sure that all ITM components are up and running all the time.

Installation and configuration of Tivoli Monitoring components such as TEMS, TEPS, TEMA.

Installation and configuration of ITM 6.3 Agents.

Multiple Account TEPS Situation Validation and creation and Customization as per the requirements.

Agent troubleshooting to ensure the collection status in TDW.

Create Users and Groups on TEPS and Netcool Webtop for administration.

Making sure that all Netcool Process are up and running all the time.

Installing and configuring Netcool Probes as per the requirement.

Perform Tivoli decommission tasks when servers are taken out of service.

Act as a vital link between the Client and the Operations team. Attending Client calls, interact with Clients. frequently and communicate feedback to the Operations team.Plan, design and implement monitoring solutions for customers using IBM Tivoli suite of products

Develop custom monitoring solutions to meet customer requirements. Eg: Custom agents using Tivoli Agent Builder·

Ensure that the performances of Enterprise Management Solutions are at the optimum levels and best utilized.

Perform application upgrades and bug fixing in a timely manner.

Required Technical and Professional Expertise

Making sure that all ITM components are up and running all the time.

Installation and configuration of Tivoli Monitoring components such as TEMS, TEPS, TEMA.

Installation and configuration of ITM 6.3 Agents.

Multiple Account TEPS Situation Validation and creation and Customization as per the requirements.

Agent troubleshooting to ensure the collection status in TDW.

Create Users and Groups on TEPS and Netcool Webtop for administration.

Making sure that all Netcool Process are up and running all the time.

Installing and configuring Netcool Probes as per the requirement.

Perform Tivoli decommission tasks when servers are taken out of service.

Act as a vital link between the Client and the Operations team. Attending Client calls, interact with Clients. frequently and communicate feedback to the Operations team.Plan, design and implement monitoring solutions for customers using IBM Tivoli suite of products

Develop custom monitoring solutions to meet customer requirements. Eg: Custom agents using Tivoli Agent Builder·

Ensure that the performances of Enterprise Management Solutions are at the optimum levels and best utilized.

Perform application upgrades and bug fixing in a timely manner

Preferred Technical and Professional Experience

Installation and configuration of Tivoli Monitoring components such as TEMS, TEPS, TEMA.

Installation and configuration of ITM 6.3 Agents.

Multiple Account TEPS Situation Validation and creation and Customization as per the requirements.

Agent troubleshooting to ensure the collection status in TDW.

Create Users and Groups on TEPS and Netcool Webtop for administration.

Making sure that all Netcool Process are up and running all the time.

Installing and configuring Netcool Probes as per the requirement.

Perform Tivoli decommission tasks when servers are taken out of service.

Act as a vital link between the Client and the Operations team. Attending Client calls, interact with Clients. frequently and communicate feedback to the Operations team.Plan, design and implement monitoring solutions for customers using IBM Tivoli suite of products

Develop custom monitoring solutions to meet customer requirements. Eg: Custom agents using Tivoli Agent Builder·

Ensure that the performances of Enterprise Management Solutions are at the optimum levels and best utilized.

Perform application upgrades and bug fixing in a timely manner.

Engage in proactive technical discussions and ensure adoption of best practices and solutions, highlight and own any issues that affect customer satisfaction

Provide technical guidance and assistance to the team members as and when required.Tools/ Products: IBM Tivoli Monitoring 6.3 FP7, Netcool Omnibus, ITM, Ping Probe, EIF Probe, Mttrapd Probe,Mib2Rule Converter, GSMA, Bluecare, TDW, DB2, Integration using Log file agent.

Required Education

Bachelor’s Degree

Preferred Education

Master’s Degree

Country/Region

India

State / Province

MULTIPLE

City / Township / Village

MULTIPLE CITIES

City / Township / Village 1

IN_KA_BANGALORE

City / Township / Village 2

IN_TG_HYDERABAD

City / Township / Village 3

IN_TN_CHENNAI

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category

Technical Specialist

Role ( Job Role )

Customer Service Representative

Employment Type

Full-Time

Contract type

Regular

Position Type

Early Professional

Travel Required

No Travel

Company

(Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position?

No