Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.
For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
As Unix SME you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers
Coordinate between the client employees, Server/System Engineers and third-party vendors/providers
Isolating, troubleshooting, escalating, correcting and documenting activities/any/all problems to include customer or technical issues within the Server/OS/HW Infrastructure
Effective negotiation with technical peers and customers to implement technical solutions.
Maintaining skills to the current industry level of certification
Recognizing and articulating job-related problems to management.
Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools
Performing assigned tasks in accordance with established standards and guidelines
Preparing and recommending technical alternatives involving technology, methodology, tools, processes and solution components.
Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.
Assisting in the identification of new service opportunities.
Assisting the Project Manager by providing a technical project coordination role.
Liaising with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Unix server to be handed over for server management to ensure a smooth transition.
Providing coverage for BAU Unix Server Management teams along with other project works assigned.
Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix.
Create regular reports for Management requirements.
Act as a single point of escalation to L2 and L1 engineers.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Required Technical and Professional Expertise
System administer installs configures and supports systems running Solaris,RedHat, with Veritas volume manager.
Analyzes and resolves problems with the Operating system, Hardware, applications and software.
The administrator will monitor the system performance and ensures compliance with the security standards.
Troubleshoot server errors, respond to user issues, and monitor the performance of the network.
Should possess knowledge on OS patching, H/W and Software upgrades.
Preferred Technical and Professional Experience
Understanding of UNIX and LINUX Operating systems, file systems, storage environments, and networking protocols
Knowledgeable in Windows, Unix, Linux, Unix or Linux shell scripting. Practical scripting skills in Shell, PERL, Batch, VB
Knowledge on Redhat Ansible
Good troubleshooting skills
Familiar and can identify or interpret crash dump files and core dump files and monitor System Logs
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Country/Region
India
State / Province
MULTIPLE
City / Township / Village
MULTIPLE CITIES
City / Township / Village 1
IN_TN_CHENNAI
City / Township / Village 2
IN_KA_BANGALORE
City / Township / Village 3
IN_AP_HYDERABAD
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Technical Specialist
Role ( Job Role )
Systems Administrator
Employment Type
Full-Time
Contract type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No