Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
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Your Role and Responsibilities
The role requires the individual to technically lead within their scope of the Enterprise Monitoring tools solutions where they are a Level 3 / Level 4 Subject Matter Expert within the Enterprise Monitoring Tools domain in EY Technology Services. In addition, the role requires decision makings relating to:
Use their Subject Matter Expert (SME) knowledge in at least three Management tools to develop solutions that will enhance the value these tools bring to EY.
Create and maintain documentation to support and enable Operational Readiness of new services or major product releases. This includes documentation for known incidents, patching, new versions, and new / enhanced functionality as well as processes like backup, usage and scheduled maintenance tasks
Train operations on how to respond to alerts generating from the Tools
Develop roadmaps for tools he is the SME in close alignment with leadership and peers.
Required Technical and Professional Expertise
Good interpersonal, communication, organizational and decision-making skills
Good project management skills
Ability to understand and integrate cultural differences
Ability to interface with vendors, receive product demos, and compare to existing tools
Excellent working knowledge in Operating Systems (MS Windows, Linux)
English language skills – excellent written and verbal communication
Preferred Technical and Professional Experience
Flexible Hours – due to the global nature of the role it may require the individual to attend calls either early or late in the day to accommodate colleagues in different time zones.
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary Job Category
Architect
Role (Job Role)
Infrastructure Architect
Employment Type
Full-Time
Contract Type
Regular
Position Type
Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable / sales incentive based position
No
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