KYROS IT SOLUTION Looking for Desktop Support Engineer at Bhopal, Madhya Pradesh Full Time

Job Summary

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities and Duties

• Address user tickets regarding Computer hardware, software, CCTV Security System and networking
• Walk customers through installing applications and computer peripherals
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional

Required Experience, Skills and Qualifications

* Good communication skills
* Only male candidates can apply
* Relevant Experience: 1-3 years in Windows Environment
* Educational Qualification: Diploma/BCA/BE(CSE/IT)

Job Types: Full-time, Fresher, Walk-In

Salary: ₹8,000.00 – ₹12,000.00 per month

Benefits:

Schedule: