Purpose and Objective
Work in tandem with our operation teams and cloud teams to identify and implement the most optimal cloud solutions for the company
Provide in-depth knowledge and experience on infrastructure network platforms and services
Define and document best practices and strategies regarding infrastructure development and maintenance
Responsible for ensuring efficient operations of Cloud OT infrastructure that meets all committed SLAs (Service Level Agreements), focusing on network and firewalls management.
Managing cloud environments in accordance with company security guidelines
Key Performance Indicators
SLA performance on OT environments
Customer satisfaction for the respective area of responsibility (network)
Development and maintenance activities delivered in time with quality
Core Areas of Responsibility/Accountability
Provide hands-on design, deployment, support and operations for Cloud Networks and firewalls
Troubleshoot incidents related to networks and firewalls, identify root cause, fix and document problems, and implement preventive measures
Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity
Preserve assets by ensuring CMDB compliance, implementing disaster recovery, backup procedures and information security and control structures
Write and maintain documentation describing changes and modifications
Ensure efficient operations of Cloud OT infrastructure that meets all committed SLAs, focusing on network and firewall-related elements
Represent Company in a positive, professional manner when working with both external and internal customers
Support and adhere to Company’s Code of Conduct and Ethics Policy
Perform other duties as assigned or required
Maintain and develop own skills and capabilities to meet the future requirements of Company’s vision and strategy
Experience:
Min 10 years’ work experience as Network engineer
Min 3 years work experience on design, deployment, monitoring and implementation of networks in Cloud environments (Google Cloud strongly preferred)
Experience on working in customer interface for B2B business is an advantage
Experience on utility IT systems is an advantage
Advantage is to have demonstrated ability of working in cross functional and international teams in distributed environment
Ability to adapt to different working styles as per required in multicultural environment
Education:
Technical education/Degree, e.g. BS.c or equivalent in Information Science/Computer Science
If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you.
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