LANXESS Hiring For Specialist – Cloud Collab Services-Conf at Thane Full Time

Title: Specialist – Cloud Collab Services-Conf

Requisition ID: 5277

Location:

Thane, MH, IN, 400604

Business Unit / Group Function: Information Technology

Work Arrangement: Onsite

Level of Experience: Intermediate

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more.

As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Requirements

Conferencing solutions at LANXESS allows seamless collaboration between internal and external stakeholders, through services like MS Teams, Webex meeting, Teams Telephony and conferencing solutions.

• Accountable as Service Manager for Global Conferencing solutions and Telephony & Fax Services.
• Handling Day-to-day Service Delivery, Technical escalation, Operational Reports, Maintaining service stability and quality, risk management and Governance.
• Sound knowledge on M365- Teams Solutions and Manage all org-wide settings, including federation, teams upgrade, and teams client settings.
• Will be responsible for managing, maintaining, and optimizing our Microsoft Teams environment.
• Manage messaging, including messaging policies and Access, monitor and troubleshoot tenant’s call quality and reliability using data exposed in Call Quality Dashboard (CQD)
• M365 License management/optimization
• Manage meetings, including meeting policies, configurations, and conference bridges.
• Manage voice, including calling policies and phone number inventory and assignment.

Job Highlights

Accountable for managing Global Conferencing, Telephony & Fax Services.

This Include Day-to-day Service Delivery for 16000 users, 7000+ VOIP Phone Devices, over 50+ Video Conferencing devices, MS Teams, Webex platform.

Involvement in Designing and execution of below Transformation projects:-

Telephony and Fax migration to Cloud Collaboration solution.

M&A Integration for voice and conferencing solution.

M365 Project – MS Teams Global roll out, Security, Monitoring, Reporting.

Big events like –

Large Webex events(eg. Global and regional Quarterly townhall, HR Events) Delivering interactive training, collaborating with remote colleagues, providing technical support.

Contract type: Regular 3

What We Offer You

• Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits: We provide a mixture of various benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global Xwork program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Join the LANXESS team!