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Technical Support
Larsen & Toubro Infotech Limited Hiring For TIBCO Build Engineer at Bengaluru / Bangalore Full Time
Build a high-performance prod / Non-Prod Environment
Review request for changes (Business and Functional requirements, etc).
Troubleshoot to determine root cause of problems in Production environments
Pro-active analysis and monitoring of Production applications
Implement workarounds and temporary fixes
Perform Application and Middleware logs analysis
End-end Incident tracking and client follow-up, including post-mortem
Work with 3rd level support (Product owner, application owner or Vendor) to troubleshoot and resolve issues.
Define and execute Contingency plans for applications (COB)
EOL, EOS Track and fulfilment
Participate on Technical Audit review
Provide support to Capacity Planning and Performance Management teams
Be responsible for problem management including managing outages, resolution, co-ordination with stakeholders and communication
Ensure control processes are in place in alignment with client policies
Provide 24×7 on call problem resolution
Review request for changes (Business and Functional requirements, etc).
Troubleshoot to determine root cause of problems in Production environments
Pro-active analysis and monitoring of Production applications
Implement workarounds and temporary fixes
Perform Application and Middleware logs analysis
End-end Incident tracking and client follow-up, including post-mortem
Work with 3rd level support (Product owner, application owner or Vendor) to troubleshoot and resolve issues.
Define and execute Contingency plans for applications (COB)
EOL, EOS Track and fulfilment
Participate on Technical Audit review
Provide support to Capacity Planning and Performance Management teams
Be responsible for problem management including managing outages, resolution, co-ordination with stakeholders and communication
Ensure control processes are in place in alignment with client policies
Provide 24×7 on call problem resolution
Knowledge/Experience:
Strong Administration knowledge on TIBCO EMS, TIBCO BW, TRA, HAWK
Strong knowledge on Linux operating systems
Strong background on the Unix with scripting (Unix Shell, perl, phyton)
Strong knowledge of security (SSL) Configuration
TIBCO EMS : installation, configuration, Setup routes, Setup MSPKI certificates
TIBCO BW: Configure domains, Package deployments (frontend/backend)
Setting up the Monitoring rules through HAWK/ITRS/Nastel/AppDynamics
Excellent problem-solving knowledge
Strong Administration knowledge on TIBCO EMS, TIBCO BW, TRA, HAWK
Strong knowledge on Linux operating systems
Strong background on the Unix with scripting (Unix Shell, perl, phyton)
Strong knowledge of security (SSL) Configuration
TIBCO EMS : installation, configuration, Setup routes, Setup MSPKI certificates
TIBCO BW: Configure domains, Package deployments (frontend/backend)
Setting up the Monitoring rules through HAWK/ITRS/Nastel/AppDynamics
Excellent problem-solving knowledge
Soft Skills: Excellent interpersonal skills as team player and team leader
Strong communication and documentation skills in.
High level of personal and professional integrity.
Results orientation – commitment to follow initiatives through to completion.
Ability to break down complex problems and projects into manageable goals
Ability to analyze complex information and evaluate options.
Ability to work under pressure
