Full Job Description
Job Description
Installing, configuring, maintenance, updation and troubleshooting of computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up Mail HRIS & other IT accounts for new users
Repairing and replacing equipment as necessary
Providing executive level customer support to end users
Asset management, including maintenance of network component inventory, printers and other hardware items
Managing network hardware, including Wi-Fi access points, switches and UPSs to ensure network connectivity of all workstations
Biometric device management – Configurations, reporting, updation, etc
Negotiation, co-ordination with vendors for purchase, maintenance and support of laptops and other IT equipment
Qualification & Skills required
Must have a minimum of 2+ years working within Information technology in a fast paced environment
Proactive mind-set, with strong analytical and problem-solving skills
Effective listening and follow up skills.
Good working and technical knowledge of systems administration, networking, systems and network security.
Should have good knowledge of configuring and updating Microsoft windows, offices and other software based
Bachelor’s Degree in Computer’s or related field or equivalent work experience
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