LEAPWORK Looking for IT OPS ENGINEER at Gurgaon, Haryana Full Time

Leapwork has created the worlds most accessible automation platform. Through a visual, no-code approach, Leapwork makes it easy for business and IT users to automate repetitive processes, so enterprises can adopt and scale automation faster.
Leapwork is used by more than 400 global enterprises across all industries, from banks and insurance companies to life science, government and aerospace. Clients include NASA, PayPal, BNP Paribas and Daimler.
We are headquartered in Copenhagen, Denmark, and has local offices across Europe, the US and Asia.

Who are we looking for?

IT Operations Engineer is primarily responsible for troubleshooting and fixing all external issues related to operating systems, applications, servers, backups, physical hardware, cloud environment, firewalls, ports, proxies which may impact LEAPWORK operations at customer end.
Your primary tasks will be to:

• Executing daily Incident Management call
• Identify issues related to infrastructure like VPN, Cloud and suggest proper solution
• Deep dive into and troubleshoot issues ranging from operating system configuration, AD policies, event viewer logs of crashes, disk, memory, etc.
• Provides specific detailed information for hardware and software selection
• Resolve network, security issues (firewalls, ports, proxies, etc.) escalated by Automation Engineers in Physical or cloud infrastructure
• Setup Cloud infrastructure in AWS and Azure along with VPC
• Setup and Manage users from AD configurations and identify issue if required
• Monitor all communication for each customer to assess operations within timeframe.

Required Candidate profile:

• +5 years of experience in IT OPS/ IT support or networking
• Experienced in application transport and network infrastructure protocols like LAN/WAN, TCP/IP, UDP
• Good knowledge of VPN, SSL, IP routing / switching, tunneling, MPLS
• Experience in creating and maintaining Cloud infrastructure (AWS/Azure)
• Hands on experience with IT security and firewalls, ports, proxies configurations
• Ability to implement, administer, and troubleshoot network infrastructure devices
• Ability to work with all levels of staff within and outside of IT and outside the organization
• You are fluent in written and verbal English. * B.Tech/ M.Tech in CS or equivalent
• You are expected to work primarily during US business hours. However, due to the global nature of the business, some work must also be performed during normal business hours.

Why Leapwork?
We are on an exciting journey of global growth and this is your chance to get onboard. By joining our team, you’ll become part of a fast-paced international environment where you can grow, challenge yourself, and do what inspires you. We work hard, but have fun while doing it and we believe that collaboration, social activities and celebration are keys to success.

PLEASE NOTE
To apply, please submit a CV and expect to be asked a few questions.
We’re looking to fill this position as soon as possible, but we are willing to wait for the right candidate. We will be inviting relevant candidates for interviews on an ongoing basis.

Working hours:
US Shift – 10 PM to 6 AM

Apply for position
Category: Automation support

Workplace: Gurgaon, India

Contact
Rubbaljeet Kaur
HR Recruiter

Job Type: Full-time