And we are looking for you.
01 S/E/SE IT Operations
TN-23-Mateur North – MAT0000EE
Your tasks:
Clearly define the scope of managed operations
Participate in definition and ensure consistent execution of operational procedures
Pick up and prioritize Service Requests & Incidents
Realization of tasks
Monitoring and regular data back-up of systems
Approve, create, manage, maintain IT continuity plans
Administrate and manage user identity and access to IT systems
Implement & ensure security protection
Manage the aspects and maintain the measures for reliability of environmental factors
Network management, system requirements maintenance and performance monitoring.
Monitoring and management of system and antiviral and telephony updates.
Installation and configuration of IT resources made available to users
Manage requests and resolve user complaints
Train and support users on computer hardware and software based on IS guidelines
Your skills:
Level of Education: minimum Bac+3
Studies/ branch of study/degree: computer science
Work experience: minimum 2 years
Language: French, English
Key qualifications: Communication, change management, motivation & resilience, conflict management, teamwork, Social & intercultural sensitivity, methodical sprit, sense of organization, sense of details and analysis.
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