Leoxsys Networks Pvt ltd Looking for Urgently Require Technical Support Executive/ Engineer at Bengaluru, Karnataka Full Time

Job Description

Job Summary
— > Walk in interview for Day shift ,domestic Technical Support Representative @Mahadevpura, Bangalore)

— > Bangalore based leading ISO 90001:2008 certified networking solution company looking for technical support person for immediate joining.

— > Immediate joining Graduate freshers like Diploma ,Graduates,Degree holders. Basic experiance would be added advantage.
Responsibilities and Duties
Technical Support on basic operational or maintenance of networking products like computer Mini PC, Android CPU,WiFi routers, modems, Bluetooth etc
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Knowledge on Technical Skills Via Telephone & Email.
Knowledge on Troubleshooting Hardware & Basics of Networking
Required Experience and Qualifications
exp: – 0-2 years,
Gender – Male /Female
Language – Kannada, english, regional languages

Job Type: Full-time

Job Type: Full-time

Salary: ₹12,000.00 – ₹17,000.00 per month

Schedule:

Ability to commute/relocate:

• Mahadevapura, Bengaluru – 560048, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)