Job Summary:
We are seeking a skilled and motivated IT Assistant to provide technical support and assistance to our organization’s IT department. The successful candidate will be responsible for troubleshooting computer hardware and software issues, assisting with network administration tasks, and providing general IT support to employees. The IT Assistant will work closely with the IT team to ensure smooth operations and help maintain the organization’s technology infrastructure.
Responsibilities:
– Provide technical support to end-users regarding computer hardware, software, and network-related issues.
– Install, configure, and troubleshoot computer hardware, software, and peripherals.
– Assist in maintaining and upgrading computer systems, including hardware and software installations and updates.
– Set up and maintain user accounts and permissions on various systems.
– Monitor network performance and troubleshoot network connectivity problems.
– Assist with data backup and recovery procedures.
– Assist in managing IT inventory and procurement of hardware and software.
– Collaborate with the IT team to develop and implement IT policies and procedures.
– Maintain documentation of IT systems, configurations, and procedures.
– Stay up-to-date with the latest trends and technologies in the IT field.
Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
– Proven experience in providing technical support and troubleshooting in a professional environment.
– Knowledge of computer hardware, software, and network systems.
– Familiarity with Windows and Mac operating systems.
– Strong problem-solving skills and attention to detail.
– Excellent communication and interpersonal skills.
– Ability to work independently and in a team environment.
– Good time management and organizational skills.
– Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Please note that the above job description is a general outline of the typical responsibilities and qualifications for an IT Assistant. Actual job duties may vary depending on the specific requirements of the organization and any additional responsibilities assigned.
Job Types: Full-time, Regular / Permanent
Salary: ₹25,000.00 – ₹30,000.00 per year
Benefits:
Shift:
Ability to commute/relocate:
Experience:
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