Reporting to: Lead – IT & Applications
Team Size: Individual Contributor
About the Company
Lightstorm is a network infrastructure platform set up by I-Squared Capital, a global infrastructure- focused private equity fund. The mission of Lightstorm is to create a digital native and market leading network platform-based business, built on asset acquisitions roll up and business transformation strategy.
Our network infrastructure platform is built to solve the hyperscale demands and quality network infrastructure issue in emerging markets. We are the winner of the 12th Aegis Graham Bell Awards in the category of Digital Transformation for Telecom. A few things that set us apart:
Trusted by hyperscalers and several Fortune 500 companies for high-quality resilient network.
Network platform built ground-up using next-generation technology with no legacy to hold us back.
Superior utility-grade fiber network ensures 100% uptime, flap and latency guarantees, allowing businesses to deliver a superior end-user experience.
Powered by software-defined architecture, our on-demand platform allows businesses to quickly connect, scale and dynamically manage their network.
Led by industry leaders from diverse technology backgrounds, Lightstorm has adopted an innovator mindset to solve the pain points of traditional networking.
About Lightstorm Network Operations Center ‘NOC’
State-of-the-art Network Operations from two locations DC-Mumbai and DR-Noida
Both the NOC operate in active-active mode as DC-DR
Deployed and operating Cloud-hosted OSS- BSS systems
In-house competence for Network & Service migration with experts coming from india and Global Telecom Operations team
Operational experience in managing own facilities and competence in NaaS and SaaS
Single source of truth for LTC internal and external teams.
Role and Responsibilities
Physical troubleshooting of local devices in co-ordination with Central IT SME
Configuring Systems
Understanding of DNS, TCP, VPN, VPC
Wireless, Printers, Conferencing, Digital Walls and Client Laptops.
Hands on Experience as a System Administrator, IT Administrator or similar role
Manage Video Conferencing Equipment Configuration, Printers and Other Systems
Resourcefulness and problem-solving attitude
Ability to troubleshoot and resolve Basic computer Hardware, OS and browser issues
Fluent in written and spoken English and Customer handling skills
Multi-tasking and displays ownership and working in a team
Answering queries and resolution of straightforward incidents
Escalation of unresolved cases to next-level application specialist teams.
Familiar with MS office tools like outlook, excel, and word. Able to log tickets on ITSM tools.
Experience in Microsoft Office 365 Premium
Manages and maintains the hardware, software, and connectivity to the Internet
Using remote desk to troubleshoot & resolve issues
Vendor communication for Warranty/AMC renewal
Vendor co-ordination for any Device troubleshooting
Basic Network cabling
Configuration of Network devices
Support in setting in the network under guidance of IT SME
Qualifications and skills
3-6 years’ experience having good understanding and knowledge of software and hardware.
Should be a computer graduate
Technical Certifications: CCNA, A+ .
Soft skills/ behavioral: Great team player, excellent verbal and written communication skills.
Want to know more?
Feel free to write to us and let’s get to know one another!
[email protected]
REQUIREMENT: – Only Male Candidate can apply. Education : – B.C.A , M.C.A, Dimploma in Computer Engeenier, Msc IT Work...
Apply For This JobJob Summary · Creating new clients and opportunities. · Ability to interact, Daily basis develop Vendor network connections and get...
Apply For This JobResponsibilities: Collaborates with hiring managers to understand the needs and roles to be filled; reviews job descriptions for vacancies. Assists...
Apply For This JobAny fresher can Apply For IT Support Executive For MNC Company. Company will provide the training. Apply Now You will...
Apply For This Jobsummary bangalore, karnataka a client of randstad india contract reference number JPC – 84277 job details Experience-5+ Shift-Standard 12PM-9PM Job...
Apply For This JobWe are hiring IT recruiters who can recruit for our Product/Services clients. We provide a permanent WFH opportunity, hence location...
Apply For This Job